Returns Policy

Doesn't what you received suit you? Didn't you choose the right size? No problem, you can return it simply by following the steps below.
http://www.mindmatter.gr allows you to return the product within a strict fourteen (14) day period from receipt. The shipping of your parcel is provided completely free of charge only for shipments within Greece. For global shipping the cost of exchange is 15€/shipping (depents on country).

IMPORTANT:

Our company is entitled to accept the return of the product only if there is no damage.
The products to be returned are mailed at your own risk and must be in their original condition, exactly as you received them (with their label and packaging).

REMINDER:

  • The refund process takes 8-15 business days from the time we receive the return. This is because all returns go through the quality control process. Therefore, when your return arrives at the offices, you will receive the necessary information.
  • If the payment was made by debit/credit card or Paypal, your money will be returned to your account where the charge was made.
  • In the event that a defect is found during quality control on the returned product, the company must return the parcel back to the consumer.
The address to which the products to be returned to the e-shop must be sent is:
MIND MATTER: Filikon 62,Peristeri, 12131, Attica.
TEL: 2103213133

Details of the partner transport company:

DHL/UPS for international shipments (The return cost for international shipments depends on the weight of the parcel.)